Privacy Policy
Effective Date: June 2026
At HVAC Sales Training Course, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, and how we safeguard it when you use our website or purchase our training programs.
Information We Collect
We may collect personal information that you voluntarily provide when you:
- Create an account
- Purchase a course
- Contact us through our contact form
- Subscribe to updates or newsletters
- Request support
This information may include:
- Full Name
- Email Address
- Company Name
- Phone Number
- Billing Information
- Account Login Details
- Messages submitted through our contact forms
We also collect certain technical information automatically, including:
- IP Address
- Browser type
- Device information
- Pages visited
- Website usage data
- Cookies and analytics information
How We Use Your Information
Your information is used to:
- Process course purchases
- Create and manage your course account
- Provide access to purchased training materials
- Process payments securely
- Send order confirmations and account emails
- Respond to customer support requests
- Improve our website and training services
- Monitor website performance and security
- Comply with legal obligations
Payments
Payments are processed securely through trusted third-party payment providers integrated with WooCommerce, including PayPal, Stripe, Moneris, or other approved payment gateways.
HVAC Sales Training Course does not store your complete credit card or payment information on our servers.
Course Access
When you purchase a course, a secure user account is created or linked to your purchase. Your account allows you to access the training materials included with your selected package.
Access to paid course materials is restricted to authorized users only.
Cookies
Our website uses cookies to improve your browsing experience and website functionality.
Cookies may be used to:
- Keep you logged into your account
- Remember website preferences
- Improve website performance
- Analyze visitor behavior
- Support website security
You can manage or disable cookies through your browser settings. Some website features may not function properly if cookies are disabled.
Analytics
We may use analytics tools to better understand how visitors interact with our website. These tools help us improve user experience, website performance, and course content.
Analytics data is collected in an aggregated manner and is not intended to personally identify individual visitors.
Email Communications
After purchasing a course or creating an account, you may receive important service-related emails, including:
- Order confirmations
- Account creation notifications
- Login instructions
- Password reset emails
- Course access information
- Customer support responses
These emails are necessary to provide our services.
Protecting Your Information
We implement reasonable technical and administrative safeguards to protect your information, including:
- Secure SSL encryption
- Protected user accounts
- Secure checkout process
- Firewall and malware protection
- Regular software updates
- Access controls
While we take reasonable precautions, no online system can guarantee absolute security.
Third-Party Services
Our website may use trusted third-party services to operate efficiently, including:
- WooCommerce
- LearnDash or compatible course platform
- Payment gateways
- Google Analytics
- Google Search Console
- WordPress plugins required for website functionality
These providers maintain their own privacy policies regarding the information they process.
Data Retention
We retain personal information only for as long as necessary to:
- Maintain your course access
- Fulfill legal and accounting obligations
- Resolve customer support requests
- Improve our services
Your Rights
Depending on your location, you may have the right to:
- Request access to your personal information
- Correct inaccurate information
- Request deletion of your personal information where legally permitted
- Request a copy of your stored data
- Withdraw consent where applicable
To exercise these rights, please contact us using the information below.
Children’s Privacy
Our courses are intended for business professionals and are not directed toward children under the age of 13. We do not knowingly collect personal information from children.
Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our services, legal requirements, or website functionality.
Any updates will be posted on this page with the revised effective date.
Contact Us
If you have any questions regarding this Privacy Policy or how your information is handled, please contact us:
HVAC Sales Training Course
Email: info@hvacsalestrainingcourse.com
Contact Page: Contact HVAC Training Course